Base .

Professional website care at an unbeatable starting rate, with eco‑friendly hosting, reliable off‑site backups, and managed WordPress updates.

Our BASE website care plan gives your website the steady, reliable care it needs to stay healthy day after day. It handles the essential behind‑the‑scenes work — secure hosting, safe updates, dependable backups, and core protection — without adding noise or unnecessary complexity. Everything that should “just work” is looked after properly, giving you peace of mind and freeing you from the technical upkeep that can easily slip through the cracks.

As your business evolves, you can expand your care plan with optional modules that align with your goals. Whether you want more speed, more visibility, or more hands‑on support, BASE provides a solid, professionally managed foundation you can build on with confidence.

A dependable starting point with the flexibility to grow as you do.

$36/month*

100% Green Web Hosting

Krystal HostingKrystal Hosting powers our websites using 100% renewable energy, helping us significantly reduce our carbon footprint while still delivering ultra‑fast, reliable performance. Their commitment to green energy means our hosting is both environmentally responsible and technically robust.

As a certified B Corp, Krystal blends sustainability with premium hosting features, advanced security, and responsive UK‑based support. It allows us to offer websites that are fast, secure, and genuinely eco‑friendly — proving that high performance and environmental responsibility can go hand in hand.

SitePass

SitePassSitePass is the fair, flexible way to request ad‑hoc design, content, and website changes. Included with our BASIC plan, it separates human labour from automated maintenance so you only ever pay for the exact minutes you use. It’s designed specifically for creative and design‑related requests — such as swapping out a photo, adding a blog post, or installing a new plugin — and is not used for foundation or module support tasks, which are already covered by your care plan. This gives you a simple, transparent, and cost‑effective way to get work done whenever you need it.

Here’s why clients prefer SitePass over traditional expiring minutes:

  • Low, Predictable Monthly Costs: Keeps your core service fee low, offering financial stability.
  • Minutes Never Expire: Unlike traditional agency models where your unused minutes are often lost at the end of the month, your purchased time remains safely in reserve until you use it.
  • Pay Only for What You Use: Updates are calculated exactly (e.g., an 8-minute job costs 8 minutes), ensuring fairness and transparency.
  • Transparency Over Bloat: You avoid paying for large blocks of time you might not need, building trust in our service model.
  • Control and Pre-Authorization: We quote the time a job will take, ask you to top up minutes in advance, and only proceed once authorized. This means no surprise invoices.
  • Risk-Free Trial: We include 30 complimentary minutes to start, so you can experience how easy the system works right away.

Foundation + Module Support

Foundation + Module SupportYour BASIC (Foundation) plan includes full support for all the features listed within the plan, along with any optional modules you choose to add. This means that if something goes wrong with a feature you’re subscribed to, we’ll take care of it. Whether it’s an issue with your hosting, a problem with your WordPress theme, or a module that stops behaving as it should, we’ll step in, diagnose the issue, and get everything back up and running.

Our goal is to keep your website stable, secure, and performing smoothly. You don’t need to worry about technical troubleshooting, compatibility problems, or unexpected errors — if it’s part of your plan, we’ll handle it. This ensures that the core foundation of your website, along with any modules you’ve added, is fully supported and professionally maintained.

To keep things clear and fair, our support doesn’t extend to work outside the features included in your plan.

This includes:

  • New functionality or feature requests
  • Design changes or layout adjustments
  • Content updates or copywriting
  • SEO work or marketing tasks
  • Performance optimisation beyond what’s included in your plan
  • Issues caused by third‑party plugins, hosting, or software you’ve installed or managed independently
  • Fixes for changes made by you or a third party outside of our care plan

Anything outside the scope of your plan can still be handled as paid work, and we’ll always give you clear options and pricing before proceeding.

SSL Encryption

SSL EncryptionSSL (Secure Sockets Layer) is a technology that keeps information safe when it’s sent between your website and a visitor’s browser. It scrambles (encrypts) the data so that sensitive details—like passwords, payment information, or contact forms—can’t be read by anyone trying to intercept them.

Why it matters:

  • Protects your visitors’ personal information.
  • Builds trust by showing the padlock icon and “https://” in the browser bar.
  • Helps your site meet modern security standards and improves credibility.

Quick note:

Although the newer version of SSL is called TLS (Transport Layer Security), most people still use the term “SSL certificate” when talking about secure websites.

Weekly Cloud Backups

BackupsA reliable backup system is the foundation of any well‑maintained WordPress website. Things can and do go wrong from time to time — updates fail, plugins conflict, databases become corrupted, or content is accidentally deleted. That’s why we run weekly off‑site backups of your entire website. These backups are stored securely away from your main hosting environment, ensuring that even if your server experiences an issue, a clean, working copy of your site is always available. No stress, no panic — just the peace of mind that your data is safe.

Each backup is a complete snapshot of your website, including all files, media, plugins, themes, and your database. If anything unexpected happens, we can restore your site in minutes, getting you back online quickly and with minimal disruption. Our off‑site backup system is designed to be efficient and reliable, reducing server load while keeping your data protected. It’s a simple but essential layer of protection that keeps your website stable, secure, and running smoothly week after week.

Managed WordPress Updates

Managed WordPress UpdatesWordPress Core Updates
We manage the WordPress core release updates to make sure everything continues to run smoothly on your website. WordPress is constantly evolving so it’s important to keep WordPress software updated to the latest version for security, new features, speed, bug fixes and compatibility.

WordPress Plugin Updates
Our WordPress websites are loaded with free and premium plugins that are essential to the website’s performance and functionality. These plugins are frequently updated by the developers to stay current with the latest WordPress core version, so we manage those updates in your website.

WordPress Theme Updates
WordPress developers will periodically roll out a new version of a theme to fix bugs, increase performance, enhance security and stay current with the latest version of the WordPress core. For your peace of mind, we handle the delicate upgrade to the latest version of the theme.

WordPress Database Optimization
Having too much spam, overhead, and/or post revisions, can increase the weight on your database which will slow down your website over time. We monitor your website and perform a regular database optimization to remove spam comments, post revisions, and MB overhead (the extra space, measured in megabytes, allocated to a database table but not used by the actual data it contains). This optimization lightens your website and helps to keep it running smoothly.

WordFence Security

WordFence SecurityWordfence Security provides powerful, real‑time protection for your WordPress website, helping to keep your site safe from malware, hacking attempts, and unwanted access. It continuously monitors activity, scans for vulnerabilities, and automatically blocks suspicious behaviour before it can cause harm. With an intelligent firewall and malware scanner built specifically for WordPress, Wordfence ensures your site remains secure and stable around the clock.

Every site we manage includes Wordfence as part of its core protection layer. It alerts us instantly to potential threats, login attempts, or file changes, allowing quick action to maintain your site’s integrity. Combined with our regular updates and backups, Wordfence adds a vital line of defence — giving you peace of mind that your website is actively protected by industry‑leading security technology.

Gravity Forms + Gravity SMTP

Gravity Forms + Gravity SMTPGravity Forms is the industry‑leading form builder for WordPress, giving your website reliable, flexible, and secure form functionality. Whether it’s a simple contact form or something more advanced, Gravity Forms ensures submissions are captured cleanly, stored safely, and delivered to you without fuss. It’s built for business‑critical communication, offering dependable performance and a polished experience for your visitors.

To make sure every message reaches your inbox, we pair Gravity Forms with authenticated SMTP email delivery. This bypasses the unreliable default WordPress mail system and sends form notifications through a verified, secure mail route — dramatically reducing the risk of lost messages, spam filtering, or delivery failures. Together, Gravity Forms and Gravity SMTP give you a robust, professional‑grade form system you can trust, ensuring your website communicates smoothly and consistently.

No Long-Term Contract

Your website deserves care that fits your needs and budget, which is why our service is month‑to‑month with no long‑term commitment, giving you the freedom to upgrade, downgrade, or cancel whenever you need.