Our comprehensive website care plan for your total peace of mind
Call us from 9am to 5pm PST on Monday to Friday and you will always reach a friendly, professional customer service expert. Our highly trained team will quickly connect you to the right department (sales, support, billing, design, etc.) or answer your questions to help you get on with your day.
Experience fast, friendly and unlimited technical support from the team that built your website and know it inside out! We’ve been providing outstanding support to our clients since 2005 and our excellent support is one of the main reasons why so many of our existing clients refer others to Style Agent.
Enjoy reliable website hosting on our dedicated Linux servers at HostGator’s US-based, Tier 3 data center. Our robust servers are powered by fast 8 Core / 16 Thread Intel Xeon-D processors and includes PHP 7.1.x, unlimited bandwidth, unlimited disk space and is backed by a 99.9% up-time guarantee.
Installation and yearly renewal of a trusted Sectigo SSL certificate. Adding SSL encryption (https) will secure your website, boost SEO (search engine optimization), gain trust, and ensure the privacy of your customers. It also stops the Google Chrome browser from flagging your website as ‘Not Secure’!
30 Minutes of Design Time
Need to add a new page, edit some text, add a blog post, update your logo, swap out a photo... but don't want to do it yourself? No problem - our design team is on hand and can get a lot done in 30 minutes! Additional design time (exceeding the allocated 30 minutes) can also be added at our regular hourly rate.
We manage the WordPress core and plugin updates to make sure everything continues to run smoothly on your website. WordPress is constantly evolving so it's important to keep WordPress and the plugins updated to the latest version for security, new features, speed, bug fixes and compatibility.
Keeping your WordPress theme (design) updated can be essential to its performance, so developers will periodically roll out a new version of a theme to fix bugs, increase security and stay updated with the latest version of the WordPress core. We will then apply the latest version to your website installation.
Daily Cloud Backups
Your Style Agent real estate website is backed up by Duplicator Pro, which is one of the most reliable backup plugins around. Duplicator Pro will automatically backup your entire WordPress website (database, plugins, themes, etc.) to a a safe, secured, remote off-site storage destination.
WordPress is a robust platform powering millions of websites worldwide, but due to its popularity, it attracts its fair share of malware, viruses, brute force login attempts and other security threats. Security is our top priority and we protect your website with WordFence™ to stay ahead of malicious software attacks.
Premium Plugin Renewal
Your SiteCare subscription includes many premium plugins costing hundreds of dollars per year. These plugins are essential to the performance of our cutting-edge real estate websites and require yearly license renewals to stay updated and current with the latest WordPress version.
WordPress 101 Video Tutorials
WP101 is widely praised as the gold standard for WordPress tutorial videos. SiteCare includes 31 video tutorials and an additional 15 tutorials dedicated to the popular Yoast SEO plugin (which is installed in every Style Agent website). Watch these videos anytime, direct from your WordPress dashboard!
Exclusive Referral Program
As a SiteCare subscriber you will automatically be enrolled in our exclusive referral program. Refer a friend or colleague to Style Agent and get a $100 American Express gift card for each referral. There is no limit to the number of referrals you can make and you can use the cash however you wish.
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