SiteCare

Our comprehensive website care plan for your total peace of mind
SiteCare

SiteCare

Comprehensive website management service for your total peace of mind

Keep your Style Agent real estate website running smoothly 24/7 with our comprehensive care plan. For an affordable monthly rate, you get friendly customer service, technical support, website hosting, SSL encryption (https), 30 minutes of design time, WordPress maintenance, theme updates, streamlined dashboard access, automated backups, WordPress security, Google Search Console, premium plugin renewal, WordPress 101 video tutorials, and automatic enrollment in our exclusive referral program.

See below for a detailed list of everything included with our SiteCare service

Customer Service

all us from 9am to 5pm MST on Monday to Friday and you will always reach a friendly, professional customer service expert. Our highly trained team will quickly connect you to the right department (sales, support, billing, design, etc.) or answer your questions to help you get on with your day.

Technical Support

Enjoy fast, friendly and unlimited technical support from the folks that built your website and know it inside out! We’ve been providing outstanding support to our clients since 2005 and our excellent support is one of the main reasons why so many of our existing clients refer others to Style Agent.

Website Hosting

Enjoy ultra reliable website hosting on our dedicated Linux server at HostGator’s US-based, Tier 3 data center. Our lightening fast server is powered by fast 8 Core / 16 Thread Intel Xeon-D processors and includes PHP 7.1.x, unlimited bandwidth, unlimited disk space and is backed by a 99.9% up-time guarantee provided by HostGator.

SSL Encryption (https)

SiteCare includes the installation and yearly renewal of a trusted COMODO SSL certificate. Adding SSL encryption will secure your website, boost SEO (search engine optimization), gain trust, and ensure the privacy of your customers. It also stops the Google Chrome browser from flagging your website as ‘Not Secure’!

30 Minutes of Design Time

SiteCare includes up to 30 minutes of design time per month performed by our design team. Additional design time requests (exceeding the allocated 30 minutes) are charged at our regular hourly rate. These are non-support request for us to make a change on your website such as adding a new page, updating a logo, etc.

WordPress Maintenance

We manage the WordPress core updates and plugin updates to make sure everything continues to run smoothly on your website. WordPress is constantly evolving which makes it important to keep WordPress and the plugins updated to the latest version for security, cool new features, speed, bug fixes and compatibility.

Theme Updates

In addition to updating the WordPress core, we also handle updates to your theme (design). A theme developer will roll out new versions of a theme on a regular basis to fix bugs, increase security and stay updated with the latest version of WordPress. We are then notified of the update and apply the latest version to your website installation.

Streamlined Dashboard Access

With SiteCare, we create a special ‘Agent’ user role to give you a streamlined level of access to the WordPress dashboard. This ‘Agent’ role gives you access to the essential elements of your website so you can manage what you need to without the intimidation of full administrative access.

Automated Backups

Your WordPress site isn’t really safe unless you have a solid backup plan. Fear not! SiteCare includes Backup Buddy, which is the #1 WordPress backup plugin. We configure Backup Buddy to automatically save your entire WordPress website and then store copies on a safe, secured, remote off-site storage destination.

WordPress Security

WordPress is a robust platform powering millions of websites worldwide, but due to its popularity, it attracts its fair share of malware, viruses, brute force login attempts and other security threats. Security is our top priority and we protect your website with WordFence security to stay ahead of malicious software attacks.

Google Search Console

Upon launching, we connect your website to the Google Search Console to help improve your performance on the Google search results. We also submit your website Sitemap and Social networking links to provide Google with important information about your website structure and social presence.

Premium Plugin Renewal

Premium plugins are essential to the performance of any cutting-edge WordPress website. These plugins are paid plugins that require yearly license renewals in order form them to stay updated ad basically keep on working. SiteCare includes the yearly renewal of all Premium plugins installed.

WordPress 101 Video Tutorials

WP101 is widely praised as the gold standard for WordPress tutorial videos. SiteCare includes over 30 WP101 WordPress video tutorials including 15 tutorials dedicated to the popular Yoast SEO plugin (which is installed in every Style Agent website). Watch these videos anytime, direct from your WordPress dashboard!

Exclusive Referral Program

As a SiteCare subscriber you will automatically be enrolled in our exclusive referral program. Refer a friend or colleague to Style Agent and get a $100 American Express gift card for each referral. There is no limit to the number of referrals you can make and you can use the cash however you wish.