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SiteCare

SiteCare

SiteCare

Customer Service

Call us from 9am to 5pm MST on Monday to Friday and you will always reach a friendly, professional customer service expert. Our highly trained team will quickly connect you to the right department (sales, support, billing, design, etc.) or answer your questions to help you get on with your day.

Technical Support

Enjoy fast, friendly and unlimited technical support from the folks that built your website and know it inside out! We’ve been providing outstanding support to our clients since 2005 and our excellent support is one of the main reasons why so many of our existing clients refer others to Style Agent.

Website Hosting

Reliable website hosting on our dedicated Linux server at HostGator’s US-based, Tier 3 data center. Our lightening fast server is powered by fast 8 Core / 16 Thread Intel Xeon-D processors and includes PHP 7.1.x, unlimited bandwidth, unlimited disk space and is backed by a 99.9% up-time guarantee provided by HostGator.

SSL Encryption

SiteCare includes the installation and yearly renewal of a trusted Sectigo SSL certificate. Adding SSL encryption (https) will secure your website, boost SEO (search engine optimization), gain trust, and ensure the privacy of your customers. It also stops the Google Chrome browser from flagging your website as ‘Not Secure’!

30 Minutes of Design Time

SiteCare includes up to 30 minutes of design time per month performed by our design team. Additional design time requests (exceeding the allocated 30 minutes) are charged at our regular hourly rate. These are non-support request for us to make a change on your website such as adding a new page, updating a logo, etc.

WordPress Maintenance

We manage the WordPress core and plugin updates to make sure everything continues to run smoothly on your website. WordPress is constantly evolving which makes it important to keep WordPress and the plugins updated to the latest version for security, cool new features, speed, bug fixes and compatibility.

Theme Updates

Keeping your WordPress theme (design) updated can be essential to its performance, so developers will periodically roll out a new version of a theme to fix bugs, increase security and stay updated with the latest version of the WordPress core. We are then notified of the update and apply the latest version to your website installation.

Streamlined Dashboard Access

With SiteCare, we create a special ‘Agent’ user role to give you a streamlined level of access to the WordPress dashboard. This ‘Agent’ role gives you access to the essential elements of your website so you can manage what you need to without the intimidation of full administrative access.

Automated Backups

Your WordPress site isn’t really safe unless you have a solid backup plan. Fear not! SiteCare includes Backup Buddy, which is the #1 WordPress backup plugin. We configure Backup Buddy to automatically save your entire WordPress website and then store copies on a safe, secured, remote off-site storage destination.

WordPress Security

WordPress is a robust platform powering millions of websites worldwide, but due to its popularity, it attracts its fair share of malware, viruses, brute force login attempts and other security threats. Security is our top priority and we protect your website with WordFence security to stay ahead of malicious software attacks.

Google Search Console

Upon launching, we connect your website to the Google Search Console to help improve your performance on the Google search results. We also submit your website Sitemap and Social networking links to provide Google with important information about your website structure and social presence.

Premium Plugin Renewal

Premium plugins are essential to the performance of any cutting-edge WordPress website. These plugins are paid plugins that require yearly license renewals in order form them to stay updated ad basically keep on working. SiteCare includes the yearly renewal of all Premium plugins installed.

WordPress 101 Video Tutorials

WP101 is widely praised as the gold standard for WordPress tutorial videos. SiteCare includes 31 video tutorials and an additional 15 tutorials dedicated to the popular Yoast SEO plugin (which is installed in every Style Agent website). Watch these videos anytime, direct from your WordPress dashboard!

Exclusive Referral Program

As a SiteCare subscriber you will automatically be enrolled in our exclusive referral program. Refer a friend or colleague to Style Agent and get a $100 American Express gift card for each referral. There is no limit to the number of referrals you can make and you can use the cash however you wish.

Subscribe and stay in the loop with Style Agent

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Contact

800.983.7895
info@styleagent.net

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Locate

223 North Guadalupe Street
Suite 108
Santa Fe, New Mexico 87501