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SiteCare

SiteCare

Customer Service

Call us from 9am to 5pm PST on Monday to Friday and you will always reach a friendly, professional customer service expert. Our highly trained team will quickly connect you to the right department (sales, support, billing, design, etc.) or answer your questions to help you get on with your day.

Technical Support

Experience fast, friendly and unlimited technical support from the team that built your website and know it inside out! We’ve been providing outstanding support to our clients since 2005 and our excellent support is one of the main reasons why so many of our existing clients refer others to Style Agent.

SiteCare

Website Hosting

Enjoy reliable website hosting on our dedicated Linux servers at HostGator’s US-based, Tier 3 data center. Our robust servers are powered by fast 8 Core / 16 Thread Intel Xeon-D processors and includes PHP 7.3.x, unlimited bandwidth, unlimited disk space and is backed by a 99.9% up-time guarantee.

SSL Encryption [New]

Installation and yearly renewal of a trusted Sectigo SSL certificate. Adding SSL encryption (https) will secure your website, boost SEO (search engine optimization), gain trust, and ensure the privacy of your customers. It also stops the Google Chrome browser from flagging your website as ‘Not Secure’!

Performance Optimization [New]

Nobody likes a slow loading website so we build ours to perform lightening FAST! We tune-up your website with the superior WP Rocket caching plugin, deliver your content through the lightening fast BunnyCDN (Content Delivery Network), and optimize your photographs to speed up download times.

30 Minutes of Design Time

Need to add a new page, edit some text, add a blog post, update your logo, swap out a photo... but don't want to do it yourself? No problem - our design team is on hand and can get a lot done in 30 minutes! Additional design time (exceeding the allocated 30 minutes) can also be added at our regular hourly rate.

Uptime Monitor [New]

Our website uptime monitor notifies us immediately if your website goes down, giving us the chance to fix the problem before it becomes serious. When your WordPress website is down, you’re losing visitors and with that revenue, the uptime monitor makes sure that this doesn’t happen to you.

WordPress Maintenance

We manage the WordPress core and plugin updates to make sure everything continues to run smoothly on your website. WordPress is constantly evolving so it's important to keep WordPress and the plugins updated to the latest version for security, new features, speed, bug fixes and compatibility.

SiteCare

Theme Updates

Keeping your WordPress theme (design) updated can be essential to its performance, so developers will periodically roll out a new version of a theme to fix bugs, increase security and stay updated with the latest version of the WordPress core. We will then apply the latest version to your website installation.

Premium Plugins

SiteCare includes a number of premium plugins (Gravity Forms, WP Rocket, etc.) costing hundreds of dollars per year. These plugins are essential to the performance of our cutting-edge real estate websites and require yearly license renewals to stay updated and current with the latest WordPress version.

SiteCare

Daily Cloud Backups [Improved]

Style Agent gives you peace of mind by running automatic scheduled daily website backups to an off-site server and making sure that an up-to-date backup is always ready. Engineered with the highest standards, this comprehensive backup solution includes a 90-day backup archive for your total peace of mind.

WordPress Security [Improved]

WordPress is a robust platform powering millions of websites worldwide, but due to its popularity, it attracts its fair share of malware, viruses, brute force login attempts and other security threats. Security is a priority as we protect your website with the latest technology to stay ahead of malicious software attacks.

Malware Removal [New]

In the unlikely event that your website is the victim of a malware attack, Style Agent will locate the offending files, clean the infection and remove the malicious content at no additional charge to you. Once your website is restored to full health, we will provide you with a detailed report of our findings.

Streamlined Dashboard

With SiteCare, we create a special ‘Agent’ user role to give you a streamlined level of access to the WordPress dashboard. This ‘Agent’ role gives you access to the essential elements of your website so you can manage what you need to without the intimidation of full administrative access.

Vimeo Video Hosting [New]

Enjoy up to 1 GB of storage on our premium Vimeo hosting account. This will ensure ad-free playback and enable us to edit playback controls to ensure your video is optimized for playback in your website. Most clients use this service for the main video displayed on the website homepage.

Monthly SiteCare Report [New]

At the end of each monthly billing period, you will be emailed a downloadable/printable SiteCare report detailing everything we have done for your website during that month. The monthly report provides insightful information about your daily website backups, security, analytics, uptime, design time, and more!

SiteCare

WordPress 101 Video Tutorials

WP101 is widely praised as the gold standard for WordPress tutorial videos. SiteCare includes 31 video tutorials and an additional 15 tutorials dedicated to the popular Yoast SEO plugin (which is installed in every Style Agent website). Watch these videos anytime, direct from your WordPress dashboard!

Referral Program

As a SiteCare subscriber you will automatically be enrolled in our exclusive referral program. Refer a friend or colleague to Style Agent and get a $100 American Express gift card for each referral. There is no limit to the number of referrals you can make and you can use the cash however you wish.

Subscribe and stay in the loop with Style Agent

Be the first to know about the latest website launches, new features, tips and announcements.

 

Contact

800.983.7895
info@styleagent.net

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Locate

668 North Coast Hwy
Suite 106
Laguna Beach, CA 92651